Terms and Conditions
Welcome to DAAMAIRA.com. Daamaira Home & Living Ltd and its affiliates
provide website features, products, and services to you when you visit or shop at
theDAAMAIRA.com, use Daamaira Home & Living Ltd products or services, or use software provided by Daamaira Home & Living Ltd. By using this Website, you agree to the terms outlined below.
This document is an electronic record under the Information Technology Act, 2000, and applicable rules. A computer system generates it and does not require physical or digital signatures. In case of a conflict between these Terms and Conditions and any other document, these Terms shall prevail.
1. Terms & Conditions for Sale Period
• Selected products are included in sales, both online and in-store.
• No exchanges or returns are accepted on discounted products unless a wrong order or defective item is delivered.
• Gift-wrapping requests cannot be entertained during the sale period.
• All prices include applicable taxes.
• If an online or in-store order cannot be fulfilled, refunds will be processed within 15 days.
• In case of pricing discrepancies due to human error, the system-generated price shall be final.
• Orders cannot be canceled due to shipment delays.
• Daamaira Home & Living Ltd reserves the right to cancel an order if the product fails
quality checks.
• The customer will bear international duties and taxes.
• Orders may be delivered in multiple shipments.
• Sale terms are in addition to our standard Terms and Conditions.
2. Right to Change
• Daamaira Home & Living Ltd reserves the right to update or modify these Terms at any time without prior notice.
• Customers should review these Terms regularly.
3. Privacy
• Your privacy is important to us. We process personal data per our Privacy Policy.
4. Electronic Communications
• By using our services or contacting us electronically, you consent to receive
communications from us via email, notices on the Website, or other means as required by law.
5. Intellectual Property Rights
• Daamaira Home & Living Ltd owns all Intellectual Property Rights related to the Website, including copyrights, trademarks, designs, and proprietary materials.
• Users may not reproduce, distribute, or exploit any content from the Website without
authorization.
• Any materials submitted to the Website by users grant Daamaira Home & Living Ltd a royalty-free, irrevocable license to use, modify, publish, and distribute them.
• Unauthorized use of our content or trademarks is strictly prohibited.
6. User Responsibilities & Registration
• Users must be 18 years or older to register.
• Users are responsible for maintaining the confidentiality of their login credentials.
• Providing false or incomplete information may result in account suspension or termination.
• Users may opt out of promotional emails at any time.
• Users must not upload or share harmful, offensive, or illegal content.
7. Billing & Payments
• Prices on DAAMAIRA.com are Maximum Retail Prices (MRP) inclusive of applicable
Indian taxes.
• Additional taxes may be applicable depending on the shipping destination.
• Daamaira Home & Living Ltd reserves the right to charge additional duties or surcharges as applicable.
• Payments are processed via third-party providers such as Razorpay, PayPal, and Billdesk.
• Cash on Delivery (COD) may be available at Daamaira Home & Living Ltd’s discretion.
• Refunds for canceled orders will be processed within 30 working days.
8. Shipping & Delivery
• Delivery timelines are estimated and not guaranteed.
• Shipping and handling charges apply as per our Shipping & Returns Policy: Shipping
Policy.
• Daamaira Home & Living Ltd is not responsible for delays caused by shipping restrictions, natural disasters, or unforeseen circumstances.
9. Gift Cards
• Can be redeemed online or in-store.
• Cannot be used to purchase other gift cards.
• Cannot be exchanged for cash.
• Valid for 1 year from the date of issue.
• Lost or misused gift cards cannot be replaced.
10. Order Cancellation by Daamaira Home & Living Ltd
• Daamaira Home & Living Ltd may cancel orders due to:
◦ Product unavailability.
◦ Pricing errors.
◦ Fraudulent transactions.
◦ Failure to pass quality checks.
• Refunds for such cancellations will be processed within 30 working days.
11. Limitation of Liability
• Daamaira Home & Living Ltd is not liable for indirect, incidental, punitive, or consequential damages arising from the use of the Website or purchased products.
• In no case shall Daamaira Home & Living Ltd’s liability exceed the amount paid by the customer for the specific product.
12. Warranties & Liability
• Website & Services: All information, content, materials, products, and services provided by Daamaira Home and Living Ltd. are offered on an "AS IS" and "AS AVAILABLE" basis unless stated otherwise in writing.
• No Guarantees: We do not guarantee the uninterrupted availability of our website or the accuracy of the information provided.
• Limited Liability: Your use of this website is at your own risk. Daamaira Home and Living Ltd. will not be liable for any damages, including direct, indirect, incidental, punitive, or consequential damages.
• Viruses & Security: While we strive to protect our website, we do not guarantee it is free from viruses or harmful components.
• Local Compliance: It is your responsibility to ensure that the products purchased from our website comply with local laws. We are not liable for any restrictions in your territory.
13. Dispute Resolution
• These Terms are governed by Indian law.
• Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.
• Payment Obligations: Your obligation to make payments will not be affected by ongoing disputes.
14. Grievance Redressal
• If you have any concerns or grievances, you can contact our Customer Care team via email at care@daamaira.com.
• We will respond to your concerns within one month from the date of your complaint.
15. Governing Law
• These Terms & Conditions, along with third-party payment channel policies, shall be
governed by the laws of India.
16. Company Details
• Company Name: Daamaira Home and Living Ltd.
• Registered Address: 1st Floor, 33, Rama Road, New Delhi.
• Brand Name: Daamaira Home & Living.
This document is an electronic record under the Information Technology Act, 2000, and related laws governing electronic records in India.